Data Protection

Pixel 1's Privacy Policy

Your personal information matters to us. Pixel 1 is fully committed to protecting your privacy. Read this policy to understand how we collect, use, and safeguard your data.

Last Updated: January 1, 2026

How We Protect Your Privacy

Every piece of your data is safe at pixel 1. Here's a quick overview of the key pillars of our Privacy Policy.

SSL Encryption Protection
Pixel 1 uses 256-bit SSL encryption on all data transmissions. Your password, payment details, and personal information are fully secure.
No Sale of Data to Third Parties
Your personal information is never sold to advertisers or third parties. Under our Privacy Policy, you own your data.
KYC Data Protection
Copies of your NID or passport submitted for identity verification are used solely for that purpose and stored in encrypted form on secure servers.
Control Over Your Data
You may request to view, correct, or delete your data at any time. Pixel 1 respects your right to access your personal data.
Cookie Policy
Pixel 1 uses only essential and functionality-enhancing cookies. You can manage your cookie preferences at any time through your browser settings.
Data Retention Period
Your data is not retained beyond what is necessary. Following account closure, data is deleted within a specified period in accordance with regulatory obligations.
Important: By creating an account or using the platform, you are considered to have read and agreed to this Privacy Policy. Please read it carefully.
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What Information We Collect

In accordance with pixel 1's Privacy Policy, we only collect the information strictly necessary to serve you. This data is collected to provide you with the best possible experience, keep your account secure, and meet our regulatory obligations.

Personal Identification Information:

  • Full Name (as provided at registration)
  • Date of Birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address
  • National ID (NID) or Passport Number (for KYC)

Financial Information:

  • BKash, Nagad, or Rocket account number
  • Deposit & Withdrawal History
  • Transaction Records

Technical Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Platform Usage Patterns (Gaming History)
Pixel 1 only collects information that is strictly necessary for service delivery and security. We do not collect any personal data beyond what is required.
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How Your Information Is Used

Pixel 1 uses your data for the purposes listed below. Our Privacy Policy ensures every use is fully lawful and transparent:

Purpose Data Used Legal Basis
Account Creation & Management Name, Phone & Email Contractual Necessity
Identity Verification (KYC) NID, Passport, Date of Birth Legal Obligations
Payment Processing Mobile Banking Information Contractual Necessity
Fraud Prevention IP, Device & Transaction Data Legitimate Interest
Customer Support Contact details, history Contractual Necessity
Promotional Communications Email, Phone Number Consent (Opt-out available)

Pixel 1 never sells your data to third parties for marketing or advertising purposes. You can opt out of promotional SMS or emails at any time.

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Data Sharing & Disclosure Policy

Keeping your data secure is a core principle of pixel 1's Privacy Policy. We do not share your information with any third parties except in the limited circumstances outlined below:

  • Payment Providers: Necessary information is shared to process payments via bKash, Nagad, and other providers.
  • Law Enforcement Agencies: Information may be disclosed in compliance with court orders or government directives.
  • Fraud Prevention: Information may be shared with regulatory authorities to prevent suspicious activity.
  • Technology Partners: Technology partners involved in platform operations are bound by contractual confidentiality obligations.
Our Commitment: pixel 1 never sells or shares your information with ad networks, data brokers, or other betting platforms.
4

Cookies & Tracking Technologies

Pixel 1 uses cookies to enhance your browsing experience. Our Privacy Policy ensures full transparency about how cookies are used.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and support core platform functionality.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: For monitoring and improving platform performance.

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

5

Security Measures

Pixel 1 employs industry-standard security measures to protect your information. This section of our Privacy Policy outlines the technical safeguards we have in place:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Passwords are stored using bcrypt hashing and are never stored in plain text.
  • Two-factor authentication (2FA).
  • Automatic alerts for suspicious login attempts.
  • Server data is protected by firewalls and anti-intrusion systems.
  • Regular security audits are conducted.
That said, please keep in mind that no online platform can guarantee 100% security. It's always wise not to share your password with anyone.
6

Your Rights

Pixel 1's Privacy Policy grants you the following rights over your personal data:

  • Right to Access: You can find out what information Pixel 1 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data after your account is closed.
  • Right to Restrict Processing: You can restrict how your data is used for specific purposes.
  • Right to Data Portability: You may request a copy of your data.
  • Right to Object: You may opt out of marketing communications at any time.

To exercise these rights support@pixel1.bet. pixel 1 will respond to your request within 30 business days.

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Children's Privacy

Pixel 1 strictly does not provide services to individuals under the age of 18. In accordance with our Privacy Policy, we do not knowingly collect personal information from children or minors.

If a minor registers on the platform by mistake and this comes to our attention, the account will be immediately closed and all associated data will be permanently deleted.

If you are aware of a minor you know using pixel 1, please immediately support@pixel1.betto notify.
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Data Retention Period

Pixel 1 retains your data only for as long as necessary. The retention periods for different types of data under this Privacy Policy are as follows:

Data Type Retention Period
Account Information (Active Accounts) While your account is active
Transaction Records 5 years after account closure
KYC Documents 3 years after account closure
Customer Support Contact 2 years
Log Files & Session Data 90 days

Retention periods may be extended for legal or regulatory reasons. In such cases, data is retained solely to fulfil the applicable legal requirement.

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Changes to the Privacy Policy

Pixel 1 reserves the right to update this Privacy Policy at any time. For significant changes, we will make every effort to notify you via your registered email or SMS.

Continued use of the platform after any policy update will be considered acceptance of the revised Privacy Policy. We recommend checking this page regularly.

You can always check the "Last Updated" date at the top of this page to see when the policy was last revised.
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Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

  • Email: support@pixel1.bet
  • Live Chat: Available 24/7
  • Support Languages: Bengali & English

Pixel 1's data protection team is committed to responding to any privacy-related concerns within 30 business days.

Join a Safe & Trusted Platform

Your privacy is fully protected at Pixel 1. Register now and enjoy betting with complete peace of mind.

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